Support

Teams for JIRA Service Desk is backed by the experienced Platinum Atlassian Experts at Prepend.
If you encounter any challenges, please let us know and we will be happy to work with you to solve your issues.

Enable logging for Teams:

1. Log in as a user with the 'JIRA System Administrators' global permission.
2. Choose  > System. Select Troubleshooting and Support > Logging & Profiling to open the Logging page, which lists all defined log4j categories (as package names) and their current logging levels.
    Keyboard shortcut: 'g' + 'g' + start typing 'logging & profiling'
3. Click Configure logging level for another package.
   1. Package name: eu.prepend
   2. Logging Level: Debug
4. Click Add to add the logging, log lines will now appear in the atlassian-jira log.

Registered issues: